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NOC NOC, What Tools Are There?

The GÉANT Special Interest Group on Network Operation Centres (SIG-NOC) has released the 2019 Tools Survey Report and the 2019 Tools Matrix with the results from this year’s edition on the NOC Tools Survey at: https://wiki.geant.org/display/SIGNOC/SIG-NOC+Tools+Survey+2019

The range of tools in use across network operation centres is very wide and heterogeneous. The report and the associated matrix are a visual and complete way for network operation centres to easily look for information to find answers to NOC-related questions:

  • Is monitoring the only NOC responsibility?
  • What are the most commonly used tools for a given NOC function?
  • Which tools cover more functions?
  • How many entities use a tool?
  • Is it considered as a useful tool for its users?
  • Who is using the same tool that I use?
  • What are the trends in the usage of tools?

The data was collected between July and September 2019 and the responses came from NRENs, campus, regional, metropolitan, wide area and specific research networks and internet exchange operators around Europe.

The report explicitly does not draw any conclusions on the best tools, but it should help in determining which are most commonly used tools and therefore have a healthy community around them. It also illustrates situations where tools are widely used and perhaps not so. Further conclusions are left to the reader.

Further information

The SIG-NOC tools survey report can be downloaded as a pdf. The matrix containing the number and the institutions that use each tool for each function and the anonymised survey data in MS Excel format are also available on the SIG-NOC wiki for further analysis.

If you have any questions about this survey, please get in touch with the SIG-NOC community by subscribing to the mailing list (https://lists.geant.org/sympa/subscribe/sig-noc).

Acknowledgements

SIG-NOC acknowledges the contributions of all the organisations and their NOCs who participated in the survey and extends its special thanks to the SIG-NOC Steering Committee members: Tony Barber (GÉANT), Maria Isabel Gandía Carriedo (CSUC), Jonny Lundin (NORDUnet) and Ana Maria Medina (RedIRIS), and to the SIG-NOC coordinator, Magda Haver (GÉANT).