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Zoom – Supporting Education with online learning solutions

Zoom is a video first communications platform that provides both free accounts (Basic Plan) and paid Education Specific licenses (EDU Plan) which are enhanced with additional functionality. The basic plan offers a maximum duration of 40 minutes for meetings with more than 2 participants.

Upon request, Zoom can provide advanced bundles that support all faculty and staff. This complete campus full deployment requires educators to license the service whilst students are issued free account access as part of this education version of Zoom.

Please visit for automatic provisioning of a free basic plan for immediate access.

Educational Pricing Plans:

Zoom’s education pricing is designed to provide dramatic cost savings to allow educational institutions to enjoy wide-spread adoption. All of the models are built on an “EDU named host” license style. This means, each named host can run unlimited meetings one at a time with a maximum of 300 participants (*participants do not require a license to join a session). The named host licenses must be tied to a discrete email address which cannot be generic nor shared.

How To Order Zoom:

For information on special education licences for Zoom institutions should contact their Cloud Service Delivery Managers:

NRENs wishing to take up this service can send their inquiries to

All Agreements will be contracted directly with Zoom.


Zoom support for Education accounts is 24/7 365 and can be accessed in various mediums via the link below for both administrators and users alike.

For SLA’s, response times and ways to contact support click here



Can my Education Network purchase bulk licenses from Zoom? 
This construct is for each educational establishment to contract directly with Zoom using the method above and allow each university or educational establishment have their own instance of Zoom.

What resources do we have for Zoom’s education users?

Here are some guides to help school administrators, staff, teachers, students, and parents leverage Zoom for virtual learning:

How to Guides:

*Zoom reserves the right to change pricing at any time at our sole discretion

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