CLAW 2018 – Crisis Management Workshop

University of Malaga, 12-13 November 2018

How well is your organisation prepared for a network or cyber crisis? Do you have crisis management procedures in place? Do you know who should be involved when crisis hits? And do you know how to reach out to – and work with – other organisations, in the eventuality of a pan-European crisis?

We will explore these questions and many more during the second CLAW – Crisis Management Event in Malaga, Spain on 12 – 13 November 2018. If you want your NREN to join CLAW, please send representatives from your Communications, NOC, CSIRT and Information Security Management; they will work together as a unit and represent your NREN in a simulation exercise. Together, we will experience a crisis situation, exchange knowledge and best practices and work on skills to deal with such scenarios successfully.

To register for CLAW 2018, go to: eventr.geant.org/events/2899

PROGRAMME (CET time)

Sunday, 11 November

Time	What
20.00 – 22.00	Working Dinner

Monday, 12 November

Time	What
9.00 – 9.30	Welcome
9.30 – 11.00	Training: High Performance in Crisis Situations, Trainer: Isobel Heaton, DTC International
11.00 – 11.30	Coffee break
11.30 – 13.30	Crisis Management Exercise
13.30 – 15.00	Lunch
15.00 – 16.00	Reflecting on the Crisis Management Exercise
16.00 – 16.30	Presentation: Crisis Management Experiences in other Sectors, Speaker: Carlos Fragoso, One Security
16.30 – 17.00	Lightning talks: Crisis communication @Belnet: new tools to better inform our community – Davina Luyten, Belnet How I didn’t save my university $50k – Brook Schofield, GÉANT
Evening	Dinner and drinks at your own discretion

Tuesday, 13 November

Time	What
9.00 – 9.30	Lightning Talks A Dragon Has Destroyed your DataCentre: Roleplaying Your Disaster Scenario – Brian Nisbet (HEAnet) Creating a Crisis for 1200 People: the OZON2018 Cyber Crisis Exercise – Eric van der List (SURFnet)
9.30 – 11.00	Train the Trainer: How to Build and Organise a Crisis Exercise, Trainer: Charlie van Genuchten, SURFnet
11.00 – 11.30	Coffee break
11.30 – 13.00	Parallel Sessions: Training: What is a Crisis? Trainer: Michael Mehrow, University of Applied Sciences Windesheim Show and Tell Session
13.00 – 14.00	Lunch
14.00 – 15.30	Parallel Sessions: Training: What is a Crisis? Trainer: Michael Mehrow, University of Applied Sciences Windesheim Show and Tell Session
15.30 – 16.00	Closing remarks